Cookie policy.

Cookies are small text files that a website places on your device to remember information about your visit — such as your preferences, the pages you've viewed, or whether you're signed in. Ranovexa uses them sparingly and only where they genuinely improve the experience of booking care, managing a family member's account, or reading our reports.

The categories we use

Essential cookies keep the site working — session state, security tokens and preference toggles like light/dark mode. Analytics cookies help us understand which pages are useful and where visitors get stuck, so we can improve them. We do not use advertising, retargeting or third-party tracking cookies.

Analytics — and why it's privacy-friendly

Our analytics is configured to strip IP addresses, avoid cross-site identifiers and store no personal profile of a visitor. Aggregate counts (page views, referrers, device type) are all we retain. No data is sold, shared or joined with clinical records.

Managing your preferences

You can disable non-essential cookies in your browser or on your device without breaking core booking, account or reporting functionality. Blocking essential cookies may sign you out or hide some settings until they are re-enabled.

Third parties

Ranovexa does not embed advertising SDKs. Payment providers, video and map embeds may set their own cookies when used — these are disclosed at the point of use and are limited to the feature you are interacting with.

Updates

We review this policy at least annually and whenever we add a new feature that touches cookies. Material changes are announced on this page with a revised effective date.